UK's Leading Newspaper and Magazine Wholesaler

Frequently Asked Questions (FAQ)

Q How long will the process take before I can receive supplies?
A

 Once your application, Direct Debit and deposit have been received and checked, the process will take 2 to 3 weeks.
Q What magazines will I receive?
A

 The number of different titles will be based on the amount of magazine display space you have. We will initially send you the best selling titles in your area. Once your account is up and running you can, if you wish, change your order on SNapp.
Q What Newspapers will I receive?
A

 The quantity of newspapers that you will initially receive will be based on the average sales in your area. Once your account is up and running you can, if you wish, change your order on SNapp.
Q Where will deliveries be made?
A

 We would strongly advise that deliveries are made to a secure, lockable location.

Q The bank account for my business is not yet setup. What should I do?
A

 We must have a deposit cheque and Direct Debit before we can setup an account. However, the account can be started with a deposit cheque and Direct Debit from your private account - once you have a business account we can send you a new Direct Debit.
Q I don't yet know when I want to start receiving supply - what should I do?
A

 You can still send your application to us. We will always contact you to discuss start date. It is far better to receive your application early, as we can then ensure a better supply of magazines on your start date.
Q I don't have a solicitor - what should I put in the 'solicitor' section of the application form?
A

 If you don't have a solicitor then this section of the form can be left blank.
Q Someone else is paying the deposit on my behalf - is this acceptable?
A

 We must receive the deposit in the form of a cheque. If this cheque is against someone else's account you must include a letter, signed by both you and the person paying the deposit. This letter must detail the name of the person to whom the deposit should be repaid when it is refunded.
Q What is Sale or Return?
A

 You will be credited for the stock you do not sell, provided it is returned within the correct time frame.
Q When will I receive my deposit back and how will it be calculated?
A

 This will normally be returned to you after 11 months with interest (based on the Banking Interest Rates) less an administration fee.
Q How frequently am I invoiced?
A

 You will be invoiced weekly by Direct Debit.